Frequently Asked Questions
Expert answers to your tech and gadget queries.
What is the standard shipping time for electronics?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout.
Do my electronic devices come with a warranty?
Yes, all hardware products sold through 'Something went wrong' include a minimum 12-month manufacturer warranty covering technical defects.
What is your return policy for opened gadgets?
We offer a 30-day return window. Please ensure the device is factory reset and returned with its original packaging and all included accessories.
Do you offer technical support for setup?
Absolutely. Our technical team is available via live chat from 9 AM to 6 PM EST to help you troubleshoot or configure your new devices.
Are the products sold on your site brand new?
Unless clearly labeled as 'Refurbished' or 'Open Box,' every item we ship is brand new and arrives in sealed original manufacturer packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and secure financing options like Affirm for high-value electronic purchases.